Career

ABOUT US: 

Mobile Macsters is an Apple Authorized Service Provider, a leader in their field. Over time Mobile Macsters has demonstrated exceptional, consistent, and comprehensive knowledge of Apple technology, offers its entire line of hardware and software, offers complete service and support for branded products. Mobile Macsters is known for our high level of professional service, we’re currently recruiting a service technician with solid skills and an upbeat personality to join our team. This is a special opportunity for the right candidate with no shortage of interesting work in a variety of environments.

ABOUT YOU: 

You’re comfortable working with people and enjoy problem-solving. You dress neatly and are presentable. You’re good at reading people’s facial expressions and know when to back off and when to charge forward with a solution. Our customers love dealing with you. You’re organized, can make logical notes about the work you’ve done and plan for future work. You’ve used both Macs and PCs but Macs are what really excite you. This is a full-time position with benefits and great growth opportunity. Compensation includes benefits package. Some travel required (Tulsa and surrounding area’s, Oklahoma City and surrounding area’s).

OPEN POSITION: Front Desk Receptionist (Tulsa Location)

Front Desk Receptionist will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety.

Front Desk Receptionist is responsible for developing intra-office communication protocols, streamlining administrative procedures, inventory control, office staff supervision and task delegation.

Energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative and executive support related tasks, able to work independently with little or no supervision and be on time. Must be well organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Responsibilities:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills and errands

• Organize and schedule In-Shop and On-Site appointments

• Partner with HR to maintain office policies as necessary

• Organize office operations and procedures

• Coordinate with IT department on all office equipment

• Provide general support to visitors

• Manage front of house with In-Shop customers

• Manage executives' schedules, calendars and appointments

• Allocate tasks and assignments to subordinates and monitor their performance

• Monitor clerical, administrative and secretarial responsibilities and tasks among staff

• Oversee adherence to office policies and procedures

• Handle customer inquiries and complaints

• Manage internal staff relations

• Maintain a safe and secure working environment

Front Desk Receptionist key skills & proficiencies:

• Communication

• Judgment

• Problem Solving

• Decision Making

• Planning and Organization

• Time Management

• Attention to Detail

• Accuracy

• Delegation

• Initiative

• Integrity

• Adaptability

• Teamwork

• Supervising

• Developing Standards

• Process Improvement

• Inventory Control

• Supply Management

Mobile Macsters is an equal opportunity employer.

Please do not mail or fax your resume.
Please submit and email using the below form and a Mobile Macsters representative will contact you.

OPEN POSITION: APPLE SERVICE TECHNICIAN (OKC LOCATION)

We are looking for a full time in shop bench technician in the Oklahoma City location. This position may travel in Oklahoma City and surrounding areas.

PREFERRED SKILLS TO INCLUDE:

•Customer service skills are key

• Hardware repair skills

• Mac OS X experience

• Working knowledge of Apple GSX warranty system 

•Workstation installation and maintenance

•Application installation and OS updates

•Responsive and detail-oriented

•Desire to work within a team, and the ability to work independently

•Excellent technology problem solving skills and a can-do attitude

•Must have their own transportation and be willing to some work irregular hours including nights and weekends

•Must be able to self-manage with minimal supervision and low re-work

•Knowledge Microsoft Outlook in and Exchange environment

•Knowledge Microsoft Office 2008, 2011, 2016,  and including Office 365 for Mac

•Backup Software knowledge (CrashPlan, Time Machine)

HIGHLY DESIRABLE:

•Apple certifications a plus (ACMT)

•Daily working experience with Apple GSX warranty system.

•Knowledge of iOS software and hardware

•Entry-level mobile device management application such as Profile Manager, Meraki or Jamf

•Experience with Exchange ActiveSync and iOS Devices

PRIMARY JOB RESPONSIBILITIES:

•Troubleshoot and handle repair of warranty and non-warranty hardware both Mac and Mobile devices

•Resolve software and hardware support issues on Macs running 10.4.x-10.15.x

•Support software such as Microsoft Office, Adobe Creative Cloud for Mac OS X, etc.

•Remote support for clients

•Perform preventative maintenance on equipment

•Make hardware and software recommendations

Mobile Macsters is an equal opportunity employer.

Please do not mail or fax your resume.
Please submit and email using the below form and a Mobile Macsters representative will contact you.